Support Center

Questions about an event?

Last Updated: Sep 01, 2011 12:23PM EDT
While we try to know it all, unfortunately, there are some things that we have to defer to the experts. When it comes to questions about a specific event the expert is the actual event organizer. The information that you see on an event page is setup by them. Please direct all questions regarding an event to them. Below are some ways to get answers to your event specific questions:

On the actual event page or the event organizer page you can click on the orange button on the left-hand side called "Questions about this event? Click here to Contact the Organizer" and fill out the related contact form. From there the event organizer can best answer your question.


EXAMPLE EVENT PAGE



Also, you may see a link titled "VISIT EVENT WEBSITE" just below the orange button. If so, this is a great way to learn more about the event. Many times the event website contains more information and even alternate contact information for the event organizer. [Note: It will take you to a third party website not affiliated with TicketDerby.]

EXAMPLE EVENT ORGANIZER PAGE

Common questions this article resolves include:

  • I have a question about the event?
  • How do I contact the event organizer?

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